Booking Terms and Conditions

​• All bookings are subject to availability and are only confirmed upon receipt of full payment or a deposit as specified at the time of booking.

• A confirmation email or receipt will be provided upon successful booking.

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2. Payment Policy

 

• Full payment is required prior to the tour’s departure unless otherwise agreed upon in writing.

• Failure to pay by the due date may result in the cancellation of your booking without notice.

 

3. Cancellation Policy

 

If you wish to cancel your booking, the following charges apply:

• More than 30 days before the departure date: Free of charge.

• More than 15 days before the departure date: 80% of the tour fee will be charged.

• Less than 15 days before the departure date: 100% of the tour fee will be charged.

• No refund will be provided for late arrivals or no-shows.

 

4. Minimum Participants Policy

 

• A minimum of 6 participants is required for our guided tours to operate.

• If the minimum number is not met, we reserve the right to cancel the tour with a full refund provided to all participants.

• Notification of cancellation due to minimum participants not being met will be given at least 10 days before the scheduled departure date.

 

5. Changes to Tours

 

• The company reserves the right to amend or cancel tours in case of unforeseen circumstances (e.g., weather, safety concerns). In such cases, alternative arrangements or full refunds will be offered.

• Changes made by the customer to a confirmed booking may incur additional fees, subject to availability.

 

6. Travel Insurance

 

• It is strongly recommended that customers purchase private travel insurance to cover any unexpected cancellations, medical emergencies, or personal property loss.

 

7. Liability

 

• While every effort is made to ensure the safety and satisfaction of our customers, the company is not liable for any personal injury, loss, or damage during the tour unless caused by proven negligence of the company.

 

8. Code of Conduct

 

• Customers are expected to follow all instructions provided by the guide and respect local laws, customs, and the environment. Disruptive behavior may result in removal from the tour without refund.

 

9. Special Requirements

 

• Please notify us in advance of any dietary restrictions, medical conditions, or special requirements. We will do our best to accommodate reasonable requests.

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